Baji's Privacy Policy — Clear & Simple

01 Introduction

Baji ("we", "us") takes your privacy seriously. This Privacy Policy explains what information we collect when you use the baji-bangla.net website or its associated mobile application, how we use that information, and how we keep it secure.

The trust of millions of users across Bangladesh means everything to us. That's why we follow international standards for data protection. This Privacy Policy is written in plain, accessible language so every member can clearly understand what we do with their information.

This policy is part of our Terms & Conditionsand both documents should be read together.

02 What Information We Collect

Baji collects only the information that is strictly necessary — nothing more. The types of data we collect are outlined in the table below:

03 How We Collect Your Data

Baji collects information through various methods. You have the right to know about each of them.

• Directly from you: Via registration form, KYC upload, and support chat.
• Automatically: Through cookies, log files, and analytics tools while you use the platform.
• Via Payment Processors: Transaction confirmation details from payment gateways such as bKash, Nagad, and Rocket.
• Third-Party Verification Services: Approved service providers for identity verification.

04 How We Use Your Data

Baji uses your information only for the purposes listed below — nothing more.

• Account Management: To create, manage, and secure your account.
• Payment Processing: To process deposits and withdrawals securely.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To resolve your questions and complaints.
• Legal Obligation: To comply with applicable laws and the requirements of regulatory authorities.
• Service Improvement: For analytics to improve your platform experience.
• Promotional Communications: To send you offers and bonus information with your consent. (You can unsubscribe at any time.)
• Responsible Gaming: To detect unusual betting patterns and provide members with timely support.

05 Data Sharing & Disclosure

Baji does not sell your personal data to any third party. However, information may be shared in the following limited circumstances:

• Payment Processor: Sharing necessary information with bKash, Nagad, and Rocket to process transactions.
• Identity Verification Services: With approved verification agencies for the KYC process.
• Legal Authorities: When required by a valid legal order or government directive.
• Technology Service Provider: For hosting, cybersecurity, and analytics services — all third parties are required to comply with our Privacy Policy.

06 Cookies & Tracking Technology

The Baji website uses cookies and similar technologies — small data files stored in your browser.

• Essential Cookies: To remember your login state and ensure security. The platform cannot function properly without these.
• Performance Cookies: Used to monitor site speed and performance. No personally identifiable information is stored.
• Preference Cookies: To remember your language and theme preferences.
• Analytics Cookies: Analytics data collected to improve the user experience.

You can manage or delete cookies through your browser settings. Note that disabling certain cookies may limit some features of the platform.

07 Data Retention

Baji does not retain your data longer than necessary. Retention periods depend on the type of information and the purpose for which it was collected.

• Account Information: For the duration of your active account and 5 years after closure (as required by law).
• Financial Transaction Records: Minimum 7 years (in compliance with financial regulations).
• KYC Documents: 5 years after account closure.
• Customer Support Records: 2 years after the issue is resolved.
• Marketing Preferences: Deleted immediately upon cancellation of your subscription.

08 Data Protection Measures

Baji uses the latest technology to keep your data secure.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
• Secure Data Centers: Data stored on internationally certified servers.
• Regular Security Audits: Periodic audits conducted by independent third-party experts.
• Restricted Access: Only authorized personnel have access to your data.
• Data Breach Notification: Members will be notified within 72 hours of any security breach.

09 Your Rights

As a Baji member, you have the following rights over your personal data:

To exercise any of these rights, support@baji-bangla.netEmail us at and we'll respond within 30 days.

10 Children's Privacy

Baji strictly does not collect data from anyone under the age of 18. If a minor's account is identified, that account and all associated data will be deleted immediately.

If you believe your child has registered on Baji, please contact our support team immediately.

11 Policy Updates

Baji may update this Privacy Policy from time to time. When changes are made:

• Members will be notified of significant changes via email or an in-platform notification before the update takes effect.
• The date of any change will always be displayed at the top of the page as the "Last Updated" date.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

12 Contact

For any questions, requests, or complaints regarding this Privacy Policy, please contact us:

• Email: support@baji-bangla.net
• Response Time: Within 24–48 hours
• Language: You can reach us in Bengali